Engage customers by rewarding points on purchases with donations and allow them to redeem points for donations.
About Yotpo
Yotpo is an eCommerce marketing platform designed to offer the most advanced solutions for customer reviews, visual marketing, loyalty, and rewards and can help you accelerate your growth through user-generated content.
Integrating ShoppingGives and Yotpo
Through ShoppingGives, you can now integrate Yotpo to incentivize customers by rewarding them with points when they create a donation with their purchase, and even allow them to convert and redeem points for a donation.
Before you get started:
- This integration requires ShoppingGives’ Impact Plus plan or higher. Please contact support@shoppinggives.com if you are not on one of these plans.
- Also, make sure that you have an account with Yotpo. You will need to get the GUID and API Key from your Yotpo account
To integrate Change Commerce and Yotpo:
1) Log in to Shopify, then navigate to Change Commerce to enter our Impact Portal
2) From the bottom of the left side menu, select Settings:
From the Settings page, select Integrations:
- Make sure the app has been activated. If you haven’t activated the app, click here to learn more about how to activate the Change Commerce app.
3) Click Yotpo Loyalty and Rewards from the Integrations page to proceed to the next step:
- If you see the Upgrade Plan option, please contact support@shoppinggives.com to upgrade your plan or purchase the integration as an add-on to your current plan.
4) To acquire the required GUID and API Key, please log in to your Yotpo account, click the Settings on the left menu bar as seen below — you will find your GUID + API Key within the highlighted fields seen below:
5) Copy and paste your Yotpo credentials in the relevant fields, then click Authenticate:
Setting up Reward Points and Redeem Points Campaigns:
For more information about setting up these campaigns, please visit the Campaign Manager on Yotpo or contact Yotpo for further assistance.
- With the Reward Points campaign, you can reward your customers for donating as part of their purchases.
- With the Redeem Points campaign, you can allow your customers to convert their points and simply apply them for donations.
These campaigns help to build authentic relationships with customers while increasing customer loyalty and trust. If you have any questions about the benefits of Yotpo integration, please feel free to contact support@shoppinggives.com.
FAQs
Q: Which plans are eligible for Yotpo Integration?
A: To utilize this integration, retailers on the Impact Plus, Impact Partner, and Impact Pro plans with Change Commerce are eligible. Retailers on the Impact Starter plan are eligible to purchase the Yotpo Loyalty integration through our a la carte package options.
If you would like to learn more about our other partnership options, you can check out our pricing page or contact one of our Impact Agents.
Q: How do I customize Yotpo Loyalty triggered emails?
A: You can enable event-triggered emails for your reward/referral program through Yotpo Loyalty. If your email provider integrates with Loyalty & Referrals (Klaviyo, Bronto, or Hubspot), you can set up these emails from your current email platform.
If your email provider does not integrate with Yotpo, you can enable event-triggered emails from the Triggered Emails section in your Yotpo Loyalty & Referrals admin.
You can learn more about customizing Yotpo Loyalty triggered emails here.
Q: How do I integrate Yotpo Loyalty with Klaviyo for Marketing Emails and Notifications?
A: When using Klaviyo to send marketing emails, you can utilize the Yotpo Loyalty integration to pass program-related data directly to your Klaviyo account! This is a great way to manage marketing drips, ensure emails are sent to the right customers at the right time, and better target customers based on their program status. You can learn more about a step-by-step integration process for Klaviyo and Yotpo here.