Yotpo Integration Guide

Engage customers by rewarding points on purchases with donations and allow them to redeem points for donations.

About Yotpo

Yotpo is an eCommerce marketing platform designed to offer the most advanced solutions for customer reviews, visual marketing, loyalty, and rewards and can help you accelerate your growth through user-generated content.

Integrating ShoppingGives and Yotpo

Through ShoppingGives, you can now integrate Yotpo to incentivize customers by rewarding them with points when they create a donation with their purchase, and even allow them to convert and redeem points for a donation.

To integrate Change Commerce and Yotpo:

1) Log in to Shopify admin dashboard

2) In the Change Commerce app dashboard, click Integrations under Manager

• Make sure the app has been activated. If you haven’t activated the app, click here to learn more about how to activate the Change Commerce app.

3) Click Integrate to proceed to the next step

• If you see the Upgrade Plan option, please contact support@shoppinggives.com to upgrade your plan or purchase the integration as an add-on to your current plan.

4) To acquire the GUID and API Key, please log in to your Yotpo account, click the Settings on the left menu bar

5) Copy your Yotpo GUID and API Key

6) Paste your Yotpo credentials in the relevant fields, then click Authenticate 

• Once Change Commerce and Yotpo are connected, you will see Configure next to the Yotpo Loyalty in the Change Commerce integrations page. You can configure the Yotpo reward points for donations or points redemption for donations.

Setting up Reward Points and Redeem Points Campaigns:

For more information about setting up these campaigns, please visit the Campaign Manager on Yotpo or contact Yotpo for further assistance.

• With the Reward Points campaign, you can reward your customers for donating as part of their purchases.
• With the Redeem Points campaign, you can allow your customers to convert their points and simply apply them for donations.

These campaigns help to build authentic relationships with customers while increasing customer loyalty and trust. If you have any questions about the benefits of Yotpo integration, please feel free to contact support@shoppinggives.com.

FAQs

Q: Which plans are eligible for Yotpo Integration?
A: To utilize this integration, retailers on the Impact Plus, Impact Partner, and Impact Pro plans with Change Commerce are eligible. Retailers on the Impact Starter plan are eligible to purchase the Yotpo Loyalty integration through our a la carte package options.

If you would like to learn more about our other partnership options, you can check out our pricing page or contact one of our Impact Agents.

Q: How do I customize Yotpo Loyalty triggered emails?

A: You can enable event-triggered emails for your reward/referral program through Yotpo Loyalty. If your email provider integrates with Loyalty & Referrals (Klaviyo, Bronto, or Hubspot), you can set up these emails from your current email platform.  

If your email provider does not integrate with Yotpo, you can enable event-triggered emails from the Triggered Emails section in your Yotpo Loyalty & Referrals admin.

You can learn more about customizing Yotpo Loyalty triggered emails here.

Q: How do I integrate Yotpo Loyalty with Klaviyo for Marketing Emails and Notifications?
A: When using Klaviyo to send marketing emails, you can utilize the Yotpo Loyalty integration to pass program-related data directly to your Klaviyo account! This is a great way to manage marketing drips, ensure emails are sent to the right customers at the right time, and better target customers based on their program status. You can learn more about a step-by-step integration process for Klaviyo and Yotpo here.