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Yotpo Integration Guide

pk
  • Updated

Engage customers by rewarding points on purchases with donations and allow them to redeem points for donations.

 

About Yotpo

Yotpo is an eCommerce marketing platform designed to offer the most advanced solutions for customer reviews, visual marketing, loyalty, and rewards and can help you accelerate your growth through user-generated content.

 

Integrating ShoppingGives and Yotpo

Through the Shopify app, Change Commerce by ShoppingGives, you can now integrate Yotpo to incentivize customers by rewarding them with points when they create a donation with their purchase, and even allow them to convert and redeem points for a donation. Allowing customers to turn their rewards points into donations can drive purpose-driven purchases, create more authentic relationships, and increase customer lifetime value.

 


Before you get started:
  • This integration requires ShoppingGives’ Impact Plus plan or higher. Please contact support@shoppinggives.com if you are not on one of these plans.
  • Also, make sure that you have an account with Yotpo. You will need to get the GUID and API Key from your Yotpo account

 

To integrate Change Commerce and Yotpo:

1) Log in to Shopify admin dashboard

2) In the Change Commerce app dashboard, click Integrations under Manager

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  • Make sure the app has been activated. If you haven’t activated the app, click here to learn more about how to activate the Change Commerce app.

3) Click Integrate to proceed to the next step

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  • If you see the Upgrade Plan option, please contact support@shoppinggives.com to upgrade your plan or purchase the integration as an add-on to your current plan.

4) To acquire the GUID and API Key, please log in to your Yotpo account, click the Settings on the left menu bar

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5) Copy your Yotpo GUID and API KeyAPI_GUID.png

6) Paste your Yotpo credentials in the relevant fields, then click Authenticate 

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  • Once Change Commerce and Yotpo are connected, you will see Configure next to the Yotpo Loyalty in the Change Commerce integrations page. You can configure the Yotpo reward points for donations or points redemption for donations.

 

Setting up Reward Points and Redeem Points Campaigns:

For more information about setting up these campaigns, please visit the Campaign Manager on Yotpo or contact Yotpo for further assistance.

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    • With the Reward Points campaign, you can reward your customers for donating as part of their purchases.
    • With the Redeem Points campaign, you can allow your customers to convert their points and simply apply them for donations.
In the Advanced Setting:

By default, the Change Commerce widget is showing and your customers will be able to find and support their favorite causes.

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If you wish to deactivate the Change Commerce widget and only allow your customers to interact with Yotpo Loyalty, uncheck the Donations on purchases. Once the Change Commerce widget is deactivated, your customers won’t see the widget and no donations will be created from any purchases. However, if there are outstanding donations, you can still be charged at our regular donation schedule.

 

These campaigns help to build authentic relationships with customers while increasing customer loyalty and trust. If you have any questions about the benefits of Yotpo integration, please feel free to contact support@shoppinggives.com.

 

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