How to Use the Cause Exclusion Manager
As a store owner, you have control of which causes you’d like to distance yourself from. To do this, you can visit the Exclude Nonprofits section of our Cause Manager in the Change Commerce App.
To add nonprofits to this exclusion list, navigate to your Cause Manager by clicking on the Manager drop-down button, then selecting Causes. From there, navigate to the Exclude Nonprofits tab and click Manage Exclusions on the top right corner of the frame.
You can search for the nonprofit you would like to exclude and add it to the exclusion list by clicking the + icon on the nonprofit results.
The list on the right is a selection queue. Causes in here will not be added to your exclusion list until you click Save on the screen. You can Cancel your bulk selection or remove a specific nonprofit by clicking the x.
We offer a way for you to Bulk remove causes by uploading a CSV into our system.
Click here to download the CSV template to use for bulk upload on exclusion.
Once you’ve uploaded the CSV, the causes that are in our database that you want to exclude will be displayed on the right hand side. At this point you may choose to edit the list by removing causes from the selection queue. Causes in queue will not be added to your exclusion list until you click Save on the screen.
You can also exclude nonprofit categories with our Exclude Nonprofit Category manager. To learn about that visit the Exclude Nonprofit Category knowledge base.