All accrued charges from donations and transaction fees are processed outside of Shopify.
An invoice for charges on Shopify is made up of multiple possible line items. Read below to dive deeper into each line item.
- Donations- this amount is what will be going to nonprofits your customers selected during their visit to your store.
- Transaction Fees - is the amount charged to the store for ShoppingGives handling the transaction information and managing the donation process.
- Credit Card Processing Fee - only applicable when paying invoices by credit card. To avoid this fee switch your billing preference to ACH. To learn more read this article.
- Credits to Account- are applied if any orders from previously paid invoices are canceled or returned.
Transaction Fees waived for the first 20 orders a month; stores are still responsible for the donations from those orders. A Transaction Fee of 0.5% (half of one percent) will be charged. (Example for a store donating 2%: A $100 order will have a donation of $2.00 and a transaction fee of $0.50)
Invoices are generated every 30 days or when you've accrued $50 in donations (*contact us to request the days and dollars change).
If your store does over $1M in yearly revenue save on transaction fees by locking in a flat rate technology fee and only pay donations on orders. Contact Sales Here
Shopify+ & Enterprise
For quarterly billing, we have a 30-day return lock period after the end of each quarter; that is the window of time to finalize each purchase and return. After the 30-day lock period, there will be no changes made to the final billing.