All accrued charges from donations and transaction fees (charges) are processed outside of Shopify.
Transaction Fees waived for the first 20 orders a month; stores are still responsible for the donations from those orders. A Transaction Fee of 0.5% (half of one percent) will be charged. (Example for a store donating 2%: A $100 order will have a donation of $2.00 and a transaction fee of $0.50)
An invoice for charges on Shopify is made up of multiple possible line items. Read below to dive deeper into each line item.
- Donations- this amount is what will be going to nonprofits your customers selected during their visit to your store.
- Charges - is the amount charged to the store for ShoppingGives handling the transaction information and managing the donation process.
- Processing Fee - only applicable when paying invoices by credit card. To avoid this fee switch your billing preference to ACH. To learn more read this article.
- Credits - are applied if any orders from previously paid invoices are canceled or returned.
Invoices are generated every 30 days or when you've accrued $50 in donations (*contact us to request the days and dollars change).
For quarterly billing, we have a 30-day return lock period after the end of each quarter that is the window of time to finalize each purchase and return. After the 30-day lock period, there will be no change made to the final billing.