Articles in this section

See more

I would like to deactivate/uninstall the Change Commerce app

ShoppingGives
  • Updated

While we hate to see you go, we still want to help you in all aspects of our app— even through uninstalling. If you are only wanting to temporarily discontinue use of the Change Commerce app, you can Pause donations as needed and Resume donations when you are ready to begin giving again. 

Please note that if you would like to deactivate donations or uninstall the app altogether, you will be invoiced for any outstanding donations immediately.

 

If you wish to deactivate the Change Commerce app, please follow these steps:

Deactive_Uninstall_1.png

Deactive_Uninstall_2.png

1) Log in to your Shopify Store Admin

2) Navigate to App > Change Commerce

3) Navigate to Manager: Global Settings

4) Navigate to the bottom of the page

5) Click "Deactivate" button

6) Click "Deactivate" button again in confirmation modal

 

If you wish to uninstall the Change Commerce app, please follow these steps:

Note: When you uninstall the Change Commerce app we lose programmatic access to your store, meaning we cannot remove the code snippets that were injected automatically when you installed the app. Although the remaining code snippets do not harm or affect your store, we understand that you may want to remove them. To learn more about removing the app completely, please review this guide.

1) Navigate to Apps
2) Find the "Change Commerce" application
3) Click the "Delete" link for "Change Commerce"
4) Select a reason for deleting (optional)
5) Click "Delete" button again in confirmation modal

 

If you wish to pause the Change Commerce app, please follow these steps:

Please note that by pausing the Change Commerce app, you will still have the app installed to your store, and donations from your store will be stopped until you choose to resume giving. Your donation widgets will no longer be visible on site, and an invoice will not be triggered.

  1. Log in to your Shopify Store Admin
  2. Navigate to App > Change Commerce
  3. Once the app opens, you’ll be brought to the main dashboard
  4. In the right-hand corner you will see an “App Status” indicatorApp_Status.png
  5. To pause donations, click the drop-down arrow and select “Pause Giving”Pause_Giving.png
  6. From the pop-up, click PausePause_Giving_Pop-Up.png
  7. You should now see that the App Status indicator shows a status of “Paused”Paused_Giving_Status.png
  8. To resume giving, click the drop-down arrow and select “Resume Giving”

Thank you for being part of the Giving Economy and creating Impact for great nonprofits and their amazing missions. If there’s anything we can assist you better to continue to support your impact journey, don’t hesitate to reach out at support@shoppinggives.com. 

We’re always looking to improve our service to our customers. If you can take this quick survey to share your experience with our app or any feedback, we’d greatly appreciate it.

Related articles