Updating your Payment Method

This article covers how to update the payment method on file through the ShoppingGives donation app — all donation invoices will be charged to the default payment method on file, so be sure to follow the guide below if any changes need to be made!

How to Update the Payment Method on File with ShoppingGives

Step by Step

1. To update your payment method, navigate to the ShoppingGives Impact Portal, then head to the Global Settings page from the left-side menu:

2. Once on the Global Settings page, scroll down until you see the Donation Processing section seen below — select Replace Payment Method to do so:

3. Select the type of Payment Method you wish to add from the pop-up that appears, then click Next:

• To pay invoices by ACH, select ACH Payment and enter the required information
  
  
  • When entering a new ACH payment method, you will receive 2 micro-deposits in differing amounts to your bank account - you will need to enter the exact amounts that were sent to the account into the ShoppingGives donation app in order to successfully verify the account. To learn more about the ACH verification process, visit this guide.
    
    
  • In order to use an ACH account as your form of payment within the ShoppingGives donation app, you must have a U.S. bank account. If you do not have a U.S. bank account, please select credit card payment as your preference.
    
    
• To pay invoices by credit card, select Credit card and enter the required information
  
  
  • A credit card processing fee will be added to invoices if you choose to use a credit card. There are no additional processing fees if you pay invoices by ACH, unless your invoice total falls below the $1 threshold, in which case you will be charged an ACH fee to bring your invoice total up to the $1 threshold needed to bill you.

Questions about the above? We invite you to reach out via email to support@shoppinggives.com — we're here to help!